Electronic Records Management (ECM) Certificate Program

Student Feedback

“I participated in the 4-day AIIM ECM Master Class and as a result I noticed I’m ahead of my colleagues and other companies in understanding the outlines AND inlines of the concept of ECM. I now can identify, investigate and even come up with solutions on ECM-projects and the issues they hold. I suddenly understand the broader picture and can act upon it, which has resulted several times in a new project orders. Therefore, the ECM Master programme is very valuable to me and my organization”

 - Jefta Knoppers Consultant ADante Business Information

"I became a professional member of the AIIM organization the moment I realised how strong the commitment to training professionals is.  I started with the 4-day ERM Masters course and I am convinced that it helped my career with almost immediate effect. With that in mind I decided that the BPM Masters course was also a requirement for my personal development and I found this programme as well balanced and thorough as the ERM Masters.  I fully intend to plan for the IOA Masters course in the next financial year."

- Gordon MacDonald, Documentation Manager, Global Operations, Pfizer Ltd

"A fascinating mix of nations with a variety of perspectives on the subject. Good to have confirmation that we are moving in the right direction, and to gain clarity on priorities. Excellent balance of instruction, debate and workshops. Suitable for organisations at all stages of development. We are at a much earlier stage of development than others there, but didn’t feel patronised at any stage."

- Mike Gilson, Corporate Support, Livability

"After many years practising record management I further expanded my understanding with the delivery of a complete architecture that had a beginning, a middle and an end when I went on the AIIM ERM course. The course has brought to fruition a confidence and insight when talking on the implementation of ERM structures".

- Bill Phillips, Document Controller, Telent Ltd

"I found the online modules the perfect way of allowing me to plan and pace my study time to complement my challenging work commitments. The online modules contained an invaluable source of expert knowledge which has benefited my ability to apply ERM practices and principles whilst conforming to important policies and procedures."

- Simon Carter, Information Governance Manager, RAF High Wycombe

"The 4-day AIIM ERM Master course has given me an excellent grounding for delivering an ERM project. The classroom environment provides opportunities to discuss and work through real project delivery situations. The comprehensive course materials together with access to the online modules provide an invaluable point of reference."

- Keith Lane, Strategy & Integration Manager, Royal Mail Group Ltd

"I'm certainly a lot wiser after taking the ECM Master course".

- Eric Walraven, Consultant, Novadoc Technology B.V.

"I recently joined an information management consultancy which consults in various aspects within our sector, including DM, RM and ECM. As part of my personal development plan I had to attend, complete and pass the AIIM ECM Master class. I would like to take the opportunity to thank all at AIIM for delivering an excellent course from which I have learnt an enormous amount of invaluable information."

- Patrick Thatcher , Consultant, Oyster IMS Ltd

"At this period of time Information Access, Business Process Management, Enterprise Records and Document Management are the critical areas of concern and interest in the private, public, educational and non-profit sectors. AIIM has embraced its responsibility as an industry leader by designing, developing, and delivering an excellent suite of training courses that provide much needed expertise and leadership for these fields."

- Dr. Michael JD Sutton, Asst. Professor, Bill and Vieve Gore School of Business, Westminster College

“The training program is one of the key success factor in a project - when all stakeholders have a common understanding and vision of ECM and ERM capabilities.”

- Philippe Pierre, Director, PwC Advisory Services

“I find AIIM’s training program on ECM/ERM a perfectly balanced program. From bringing awareness (Why), via theoretical knowledge (What) and practical work out (How), AIIM gives you the opportunity to master ECM/ERM in it’s full extent. ‘Haute Cuisine’ for professionals!”

– André Sterk, Senior Trainer, Ricoh Europe